Fees: Variable (Designated partner agency charges)
Forms: Application Forms (Birth / Marriage / Death / Certificate of No Marriage Record)
Processing Time: 10 to 15 days, including release - partner agency
Person In Charge: Partner Agency service staff / LGU-LCR / Accredited Travel Agency / LO (Central and Field Outlets)
What are the Requirements:
- Filled up - Application Form-AF (Birth/Marriage/Marriage/Death/Certificate of No Marriage Record)
- For Birth Certificate Application Only: Valid ID is required for both owner and requester of documents. Authorization and ID of the document owner together with the requester's ID are required if the requester is not any of the following:
- document owner;
- his or her parent;
- his or her spouse;
- his or her direct descendant;
- legal guardian/institution in-charge, if minor.
How to avail of the service:
| Step | Applicant/Client | Service Provider | Duration of Activity | Person In-Charge | Fees | Form |
|---|---|---|---|---|---|---|
| 1 | Gets the AF from the Information Marshall and fill up the required information from the AF | Distributes the AF and provides the client with the queue number | 5 mintues | Information Marshall | ||
| 2 | Proceeds to the Screener | Screens the AF to check if information is complete, consistent and readable | 5 minutes | Screener | AF | |
| 3 | Pay to the Cashier/ Collecting Officer | Issues local (partner agency) OR and stamps OR for the date and time of release | 5 minutes | Cashier/ Collecting Officer |
P140.00 (Birth, Marriage, Death) P195 (Certificate of No Marriage) + designated local fees/ charges |
|
| 4 |
Encodes batch requested documents Prepares / deposits payments to Serbilis Outlets; forwards bathc request for processing to the nearest Serbilis Outlet |
1 day
3-5 days (Batch endorsement) |
Request Service Officer/ Partner Agency | |||
| 5 | Receives batch requests from partner agencies; process batch requests | 3 days | Serbilis Outlet/ Request Service Officer | Transmittal/ Validated Deposit Slip | ||
| 6 | Releases batch requests to BREQS partner agencies |
1 day (within the day) |
Serbilis Outlet/ Request Service Officer | Transmittal | ||
| 7 | Attends to queries on the document requested from BREQS | Outlet Supervisor/ Outlet Manager | ||||
| 8 | Returns to BREQS partner agency for the release of the requested documents |
Releases requested documents to the client Attend to queries of clients |
1 day | Partner Agency/ Releasing Clerk | ||
| End of transaction | ||||||
