The National Statistics Office's visible quality, commitment of its leadership, led by the Administrator, has encouraged the agency to initiate programs that go beyond the government mandate to provide statistical services and civil registration to the public.
Key customer requirements have been identified and considered in the five-year development plan and communicated up to the provincial levels.
Processes for statistics generation and civil registry are clearly defined. NSO's management has generally good relations with the people; the union participates in strategic decision-making.
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